Dear {dynamic_code}{if $Contact.forename eq ""}{literal}Colleague{/literal}{else}{literal}%%forename%%{/literal}{/if}{/dynamic_code},
We will be shortly closing our survey on Customer Experience Analytics, and would be very grateful for your input.
To what extent are customer analytics a vital part of your commercial armoury? Are your activities online-only? Across the whole business? Are they critical to planning and decision-making? Help us to help advance the conversation around this increasingly vital topic. |